How quote-request information is used.

Information we collect

When you request a quote, Platinum Wireless may collect your name, phone number, optional email address, preferred contact method, device details, condition information, ownership status, and any notes you choose to provide.

How we use it

We use this information to review your inquiry, prepare for an in-store evaluation, contact you about the device, prevent misuse of the form, and maintain business records. Submitting a request does not require you to accept an offer.

Sharing and retention

We do not sell quote-request contact information. Information may be processed by service providers that host or operate the website, and may be disclosed when required by law. We retain information for as long as reasonably needed for the inquiry, business records, fraud prevention, and legal obligations.

Your choices

You can choose not to submit the online form and contact or visit the store instead. To ask about quote-request information you submitted, call Platinum Wireless at (415) 337-8559.

Contact